1. How do I place an order?
You can browse our products by visiting our website, selecting the items you like, adding them to your cart, and then following the prompts to check out. Please ensure you provide the correct shipping address and payment information during checkout.
2. How are orders processed and shipped?
Once your order is confirmed, we will process and ship your order within 1-3 business days. You will receive a confirmation email with tracking information so you can stay informed of your package’s status.
3. How do I return or request a refund?
You can request a refund within 7 days of receiving your item. Please ensure that the item is unworn, unused, and in its original condition and packaging. For detailed return procedures, please refer to our Returns and Refunds Policy.
4. Who pays for return shipping?
Generally, return shipping is the buyer’s responsibility. If the item is defective or the wrong item was shipped, we will cover the return shipping.
5. How much is shipping?
Shipping costs vary depending on the shipping method and shipping address you select. The final shipping cost will be calculated and displayed when you place your order.
6. How do I modify or cancel my order?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. Please note that once an order has entered the processing stage, we will not be able to change or cancel it.
7. What payment methods do you accept for your products?
We accept a variety of payment methods, including credit and debit cards (such as Visa, MasterCard, American Express and Discover) and other major payment services.
8. What if the item I received is defective or wrong?
If you find that the item you received is defective or not what you ordered, please contact us within 7 days of receiving the item. We will provide you with a replacement or refund solution.
9 How do I contact customer service?
If you have any questions or need assistance, please contact us at the following:
Email: support@yhyiu.shop
Phone: (857) 737-4407
Thank you for visiting Yhyiu LLC. We look forward to providing you with excellent service and a great shopping experience! If you have any further questions, please feel free to contact us.
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