Thank you for purchasing a product from Yhyiu LLC. We want you to be satisfied with your purchase. If for any reason you need a return or refund, please read the following policies carefully.
1. Refund Policy
Refund Period: We will provide a full refund if you request a refund within 7 days of receiving your item.
Eligibility: The item must be unworn, unused, and in its original condition and packaging. Only unopened and intact items in their original packaging will be accepted for refunds.
2. Return Request Process
If you would like to return an item, please follow the steps below:
Contact Customer Service: Please contact our Customer Service team by email or phone with your order number and the reason for your return.
Obtaining a Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) and a return address.
Preparing for Returns: Ensure the item is securely packaged in its original packaging and clearly mark the Return Authorization number on the outside of the package.
3. Return Shipping: Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect. We recommend that you use a trackable shipping method to ensure we can track the returned package and process your refund promptly.
4. Refund Processing
Once we receive the returned item and confirm it is eligible for a refund, we will process your refund within 5 business days.
All refunds will be refunded to the original payment method, and the specific time it takes may vary depending on the payment provider.
5. If the product is defective or shipped incorrectly, please contact us within 7 days of receiving the product and we will process a replacement or refund for you.
6. Contact Us
For more information or any questions about the return process, please contact us at the following:
Email: support@yhyiu.shop
Phone: (857) 737-4407
Thank you for choosing Yhyiu LLC, we look forward to providing you with excellent service and a great shopping experience!
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